Shipping Policy
KhumaraCo. ships from Sydney, Australia via Australia Post.
Shipping zones
DOMESTIC
Australia
Standard Shipping
0.0 kg – 5.0 kg
FREE
Heavy Goods Shipping
5.0 kg – 20.0 kg
FREE
Standard handling time for all domestic (Australian) orders is same day. Shipping is usually between 1 to 4 business days via tracked parcel with Australia Post.
SAME DAY DISPATCH REQUIREMENTS
Our daily dispatch is at 4:00PM AEST so all orders received before that time will be posted out that day. Any orders after 4:00PM AEST will be posted the following day with that day's dispatch at 4:00PM AEST.
COVID-19 IMPACTS ON SHIPPING TIMES
Due to the current, ongoing epidemic, Australia Post has suspended all delivery guarantees due to an increase in demand and less workers at manual sorting facilities. It is because of this reason that we cannot guarantee delivery time. Our handling time is strictly same day (if the order is before 4:00PM AEST) to ensure it is on it's way to you as fast as possible.
REST OF WORLD
(241 countries and regions)
International Shipping
0.0 kg – 20.0 kg
$20.00
Standard handling time for all international orders is same day of the order and up to 2 days. Most customers will receive their parcel within 14 days of ordering.
New Zealand | 4-6 working days
North America, Western Europe, Asia and the Pacific | 6-13 working days
Rest of the world | 10-15 working days
NOTE: International deliveries are encountering significant delays due to the outbreak of COVID-19. Please contact us regarding any concerns or questions you may have.
